汉 · HANZIGO
Delete your HanziGo account
Choose the option that works for you. Deleting your account permanently removes its cloud data.
Option 1 · In the app
Delete from HanziGo
- Open HanziGo and sign in.
- Tap Account, then Account settings.
- Tap Delete account and confirm.
Option 2 · Without the app
Request deletion by email
Email us from the address linked to your HanziGo account. We may need to verify that the account is yours.
Email supportUse the subject “HanziGo account deletion request.” Never send your password.
What is deleted
- Your HanziGo sign-in account and associated email address
- Learning progress saved to your account in the cloud
- Premium access and purchase associations linked to that account
Progress and preferences stored only on your device can be removed by clearing the app’s storage.
About Google Play purchases
Deleting your HanziGo account does not cancel a Google Play subscription. Manage or cancel your subscription in Google Play before deleting your account.
Google Play may retain transaction records under its own legal and accounting requirements. HanziGo does not store your complete payment-card details.